Live in the West Region? There is now a referral approval waiver in place through June 30, 2025. Learn More About the Referral Approval Waiver. 

Patient Resources

Airman and Guardian Availability Management (AGAM): New Medical Profiling System

Medical profile systems are communication tools that act as a conduit between medical providers, ill or injured service members and their supervisors or commanders. This new updated system will improve the management of patients, give them more autonomy over their healing processes and enables better communication with leadership regarding the readiness of their personnel.

Learn more about AGAM in this recent article — "New Medical Profile System to Enhance Communication, Readiness".

 

Military Health System Policies

Department of Defense Medical and Dental Reimbursement Rates

Learn more about being reimbursed for medical and dental expenses.

DHA’s Commitment to Serving Every Person with Equal Dignity and Respect

The DHA is proud to serve our beneficiaries and is committed to ensuring that all patients receive excellent care. DHA has established, in writing, policies that maintain formal and informal processes for patients to undertake when they believe otherwise.

References 

DHA Administrative Instruction 101, Processing Procedures for Complaints Involving Discrimination in Military Health System (MHS) Health Programs and Activities 

DHA Procedural Instruction 6025.02, Nondiscrimination in Military Health System (MHS) Programs and Activities 

Don't forget to keep your family's information up-to-date in DEERS.