Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Family Member Travel Screening (FMTS)

Family Member Travel Screening, formerly Family Member Relocation Clearance, provides guidance for PCS stateside and overseas assignments. The FMTS Briefing is held on the first and third Thursday of every month in the Western Conference Room at the 7 MDG at 1 p.m.

Contact Us

Phone

325-696-8146

Location

Second Floor

Don't forget to keep your family's information up-to-date in DEERS.