There are emergency procedures in place in multiple states due to extreme weather. >>Learn More

Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. >>Learn More

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Location: 697 Louisiana Drive, Dyess Air Force Base, Texas 79607-1367

Patient /Advocate

Phone Number: 325-696-2337
Patient Advocate Location: Room 1A1E08, between Laboratory and Radiology
Email:  usaf.dyess-tx.7-mdg.mbx.patient-advocate-office@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 325-696-6060/2986

Interactive Customer Evaluation (ICE)

Patients have the right to make recommendations, ask questions, or file grievances to the military treatment facility Patient Advocate. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at  800-994-6610, or by submitting a concern or complaint online.

    Don't forget to keep your family's information up-to-date in DEERS.